Frequently asked questions

It is a website that gathers the tools an AI content creator normally has to assemble by hand: a niche finder that collects accounts and their best-performing Reels, a content finder that pulls posts from more than 350 websites, motion control in batches, face swap, carousel building, captions, upscaling, a file spoofer, and an automatic pipeline that chains all of it together on a schedule.

Everything runs in your browser — there is nothing to compile, no Python environment to repair and no GPU to rent. Pack owners also get the Onyx.AI course, the ComfyUI workflows and the custom nodes, if they prefer to work locally too.

No. The tools run on the website, from any computer, and keep working when you close the tab — a scheduled pipeline run happens on our server, not on your machine.

Two optional extras: a Chrome extension that sends a post you are looking at on Instagram straight into a tool, and the ComfyUI workflows included with the packs, for people who also want to generate locally on their own GPU.

Yes, two ways. Without any key at all, you can use Video Upscale, Change Voice and Dataset Captioning for free — open the app and start, no card, no sign-up. Those three tools are free for everyone, permanently.

And every new pack license starts with full access to every Platform module, free, from your first sign-in: 15 days with the Beginner pack, 1 month with Starter, 2 months with Premium. You see the whole platform working on your own content before you subscribe to anything.

Not for the website. The tools are forms: you pick a character, drop a picture or a link, and press a button. The point of the platform is precisely that the workflows, the node graphs and the model handling are already done.

Knowing ComfyUI becomes useful if you want to run the included workflows on your own GPU, or build on them. The course that comes with the packs covers that side.

Your own API key from the provider you want to use (Kie.ai or WaveSpeed, depending on the model), pasted once in the settings. Generations are then billed to you by that provider, at their price, with no markup from us.

Some tools need no provider key at all: the niche finder, the content finder, the spoofer, captions, upscaling and the carousel builder run on our side.

Instead of three fixed tiers, each tool is its own module with its own monthly price, and you subscribe only to the ones you actually use. A creator who just needs the spoofer pays for the spoofer.

The more modules you take, the cheaper they get: 10% off from 4 modules, 20% from 7, 30% from 10, applied automatically. Current prices for every module are on the pricing section of the home page.

A pack is a one-time purchase: your license key, the Onyx.AI course for life, the ComfyUI workflows, the resources and the custom nodes. That content stays yours whether or not you ever subscribe to anything else.

The Platform is the monthly part: the online tools, sold as modules. A pack includes a free period of full platform access to start with, and Premium pack owners keep 25% off their modules for as long as they stay subscribed.

Yes, at any time, from your account settings. A module you add is available immediately and the rest of the current period is billed pro rata. A module you remove stays usable until the end of the period you already paid for, then stops being billed.

Removing a module does not refund the period in progress, so there is no cost to waiting until the end of the month to drop one.

Yes. From Settings → Account there is an "Upgrade my pack" option that moves your existing key up a tier and only charges the difference. You keep the same key, your library and your settings.

Video Upscale, Change Voice and Dataset Captioning. They used to be sold as modules and are now included for everyone, including people without a key.

Payments go through Stripe, which handles the card itself. Onyx.AI never sees or stores your card number — we receive your e-mail address, what you bought and whether the payment succeeded. Subscriptions are billed in advance and renew automatically until you cancel.

Yes, in one click from your account, with no notice period and no call to anyone. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for.

As a rule, no — and we say so plainly rather than hiding it in the small print. Every license begins with a free period during which you can test the platform on your own content, so payments, including for a partly used period, are not refundable except where the law requires it.

Packs are digital content delivered immediately: before paying you tick a box asking for immediate access and acknowledging that this ends the 14-day right of withdrawal, as EU law allows for digital content. The full wording is in the Terms of Service.

Generations are not included, and we take no cut of them. You bring your own provider key, the provider bills you directly at their own price, and Onyx.AI adds 0% on top. What you pay us is for the tools and the automation around the generation, not for the generation itself.

The practical upshot: set a spending limit on the provider's side and you control that budget entirely. Failed or cancelled generations are still billed by the provider, not by us.

Yes — platform subscriptions can be paid three months at a time, at a reduced rate, and it is the same key and the same access either way. Both options appear at checkout.

It chains the tools into one run for a given character: find or import the source content, rebuild it, swap the face, build the carousel, add captions, make each file unique, then deliver the result to your Telegram or your Google Drive with a summary to review.

You can keep several pipelines per character and schedule them. A scheduled run executes on the server with your page closed and your computer off, and you get the review on Telegram when it is done.

It explores Instagram around the accounts you give it, collects the accounts of your niche and ranks their Reels by how much they outperformed the account's usual numbers, so you see what actually worked rather than what is merely popular. Favourites, watch lists and a review queue come with it.

The monthly volume is a slider: you choose the number of scans you need and the price follows it. If you run out, you can plug in your own data-provider key and keep going.

Give it a profile or a post link and it fetches the pictures or videos server-side, from Instagram, Threads, Pinterest, TikTok and more than 350 other websites, into a queue you can work from — no downloads on your machine, no browser extension juggling. From there the same content goes straight into face swap, the carousel builder or the pipeline.

It rewrites a video so that every copy you publish is a distinct file rather than the same one re-uploaded: fresh metadata, device and editing-app profiles (iPhone, CapCut Android, CapCut PC), and variations in the stream itself. It is meant for people who publish the same idea across several accounts.

It changes the file, not your obligations: where a platform or the law requires AI-generated or AI-altered content to be disclosed, that is still on you, and no tool can promise a platform will treat an upload a particular way.

Yes, with the Serverless GPU module: the Onyx workflows run in one click on a rented GPU from the website, and the result lands in your library. No local install, no Docker image to build, no model downloads.

If you do have a GPU, the same workflows are included with the packs and run locally in your own ComfyUI.

Yes — members can create API tokens and drive the tools from their own scripts or from an n8n or Make automation. The endpoints, the rules and the error format are documented on the API page.

No. It adds a "Send to Onyx.AI" action on Instagram posts and Reels and passes that one link to the site when you click it. It does not collect your browsing history, and it re-uses an Onyx.AI tab you already have open rather than reloading it, so a generation in progress is never interrupted.

No. Each member's files are kept in their own space, separated on the server, and nothing you generate is shown to other members, published anywhere, or used to train any model. Generated videos are deleted automatically after 7 days — download or deliver what you want to keep.

In your own browser, not on our server, and requests to Kie.ai or WaveSpeed generally go straight from your browser to them. One exception is deliberate: if you ask the pipeline to run on the server while your page is closed, you choose to save the keys of that browser for those runs.

Only the folder it creates itself. We ask Google for the drive.file permission, which limits access to the files Onyx.AI creates — the "Onyx.AI" folder and its contents. The rest of your Drive is invisible to us: we cannot list it, read it or change it.

The access token is encrypted on the server, never sold or used for advertising, and you can disconnect in one click, which revokes it at Google and deletes it on our side. Details in the Privacy Policy.

Yes. Under the GDPR you can ask to access, correct, delete, export or restrict the processing of your data — write to contact@onyx-ai.eu. Generated files already go after 7 days, session data after 30 at most; purchase records are kept as long as accounting law requires.

Your own devices are fine — your laptop and your desktop, a phone, a session at home and one at the studio. The key is personal: what is not allowed is giving, selling or renting it so that other people use the platform on your licence.

Sessions are checked for that pattern, so keep the key to yourself and tell us if you think it leaked, and we will replace it.

Everything runs over HTTPS, each member's files are isolated, tokens for connected services are encrypted at rest, the admin area requires two-factor authentication, and the application runs in a container without root privileges. The code is audited for security regularly, not once.

As between you and us, yes: the outputs are yours, as far as the law allows, and we claim no licence on them. Two honest caveats — the terms of the AI provider that produced an output also apply to it, and because AI models can give different people very similar results, nobody can guarantee an output is unique or protectable.

No tool can promise that, and we will not pretend otherwise. Platforms change their rules and their detection constantly, and what they do with an upload is their decision. The tools reduce the obvious technical tells — identical files, stripped-down metadata, duplicate uploads — but your posting pace, your content and the platform's own policies matter more.

Treat it as reducing friction, not as a guarantee, and read the rules of the platforms you publish on.

Yes, you can use the tools for work you are paid for, including content for clients. What you cannot do is resell access itself: the key is personal, and a client or a colleague who needs to use the platform needs their own.

Content involving minors, non-consensual sexual content, impersonating a real person to deceive, and anything illegal where you are or where you publish. Face swap and character tools are for characters you have the right to use. The full list is in section 12 of the Terms of Service, and breaking it ends the licence without a refund.

The Discord server is the fastest route — members and we are both there, and most questions are answered by someone who hit the same thing last week. For anything about your key, your payment or your data, write to contact@onyx-ai.eu.

Support is given on a best-effort basis: we do not promise a response time, but a tool that is broken for everyone is a priority over everything else.

Often — the platform is actively developed, and new tools and models are added as they become usable rather than on a release calendar. A new module is announced on Discord; existing modules keep improving at no extra cost.